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Marson & Crowley fusion

James Whitefield | May 15th 2015

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The Robinson Case resolution

Amanda Palmer | April 25th 2015

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Update on the Crowley Case

Amanda Palmer | April 5th 2015

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Rebecca Kelly

Board Member |  email

Rebecca has worked for AARP for over 20 years. She currently serves as State Director for AARP in Tennessee, supervising a staff of 7.  In this role, Rebecca provides overall guidance of AARP’s work throughout the state and serves as a state, regional, and national voice for people over 50 and their families. She is often called upon to speak on issues of important to those over 50 and serves as a resource and provides guidance to partnering organization. There are approximately 670,000 AARP members in Tennessee and more than 1,000 volunteers.  Prior to working for AARP, Rebecca served as an Older Worker Consultant for the Georgia Department of Labor where she: managed the state’s older worker programs; provided guidance and support for contractors who recruited, trained, and supported older individuals; and assisted with job placement and on-the-job training in governmental and non-profit organizations. She has also worked for the Louisiana Governor’s Office of Elderly Affairs as the Director of its Job Training Partnership Act Program and an Aging Services Coordinator.

Interested in learning more about The QuILTSS Institute's Workforce Development Program?

Watch The 40-Minute Program Orientation Video to Learn More

Earn College Credits

The twelve courses in the workforce development program have all been designed to allow you to earn college credits as you successfully complete the courses. In as little as one-year, you could earn up to 18 college credits and a post-secondary Long-Term Care Certificate. 


The competency courses below reflect the groupings of courses, which should be taken simultaneously, and the number of credit hours earned:

Semester #1

Person-Centered Practices – 2 credits

Evaluation & Observation – 2 credits 

Communication – 1 credit

Professionalism & Ethics – 1 credit

Total credits earned for Semester #1 – 6 credits

Semester #2

Community Inclusion & Networking – 2 credits

Community Living Skills & Supports – 2 credits

Empowerment & Advocacy – 1 credit

Health & Wellness – 1 credit

Total credits earned for Semester #2 – 6 credits

Semester #3

Crisis Prevention & Intervention – 2 credits

Cultural Competency – 2 credits

Education, Training & Self-Development – 1 credit

Safety – 1 credit

Total credits earned for Semester #3 – 6 credits

Tennessee Promise

If you are currently a high school student, the Tennessee Promise program may be available to help you pay for The QuILTSS Workforce Development program at one of our participating institutions.

Tennessee Promise is both a scholarship and mentoring program focused on increasing the number of students that attend college in our state. It provides students a last-dollar scholarship, meaning the scholarship will cover the cost of tuition and mandatory fees not covered by the Pell grant, the HOPE scholarship, or the Tennessee Student Assistance Award. Students may use the scholarship at any of the state’s 13 community colleges, 27 colleges of applied technology, or other eligible institution offering an associate degree program.

While removing the financial burden is key, a critical component of Tennessee Promise is the individual guidance each participant will receive from a mentor who will assist the student as he or she navigates the college admission process. This is accomplished primarily via mandatory meetings that students must attend in order to remain eligible for the program. In addition, Tennessee Promise participants must complete and submit eight (8) hours of community service per term enrolled, as well as maintain satisfactory academic progress (2.0 GPA) at their respective institution.

To find out if you qualify for Tennessee Promise, visit

Tennessee Reconnect

If you are an adult looking to go back to college or begin your college journey for the first time, the Tennessee Reconnect program may be available to help you pay for The QuILTSS Workforce Development program at one of our participating institutions.

Tennessee Reconnect is the State of Tennessee’s initiative to help adults enter higher education so that they may gain new skills, advance in the workplace, and fulfill lifelong dreams of completing a degree or credential. The Tennessee Reconnect Grant is a “last dollar” grant that pays the remaining balance of tuition and mandatory fees after other state financial aid and Pell Grants have been applied. This grant is available for students who want to pursue technical certificates or associate degrees.

To find out if you qualify for Tennessee Reconnect, visit

Interested in Learning More About How You Can Enroll?

If you are interested in pursuing your QuILTSS credential, please contact Melissa Walker at to get started on your journey.

Badge Assessments

12 Competency Badges = 1 QuILTSS Badge

After learners complete the coursework and prove proficiency on the summative assessment, a badge is earned. These micro-credentials represent what you know and can do to employers and the persons you support. 

Upon successful completion of the course and demonstration of your competence, you will be given a pin which you can wear on your uniform, attach to a name tag or proudly display. 

Once you have earned all twelve competency badges, you will earn your full QuILTSS credential.